Refund policy

We want you to love every Gharvo product. If something is wrong with your order, we will make it right.

Damaged, defective or wrong item: If your product arrives damaged, defective or different from what you ordered, contact us within 7 days of delivery. We will send a free replacement or give a full refund.

Unboxing video required: To approve a claim, please share a clear unboxing video (from opening the sealed package) and photos of the product. This protects you and us from courier damage disputes.

Change of mind: As our products are sold at special prices, we do not accept returns for change of mind or if the product has been used.

Refunds: Approved refunds are processed within 5-7 working days and sent back to the original payment method (UPI, card or net banking).

Order cancellation: You can cancel an order before it is shipped by contacting us. Once shipped, it cannot be cancelled.

How to contact us: Email gharvo.support@gmail.com with your order number and details.